Miami-Dade LITTLE PRINCESS SPA MOBILE FAIRY POLICIES
It is important for you to read our policies prior to booking your party. The following are our main policies that should be noted upon booking. If you have any additional questions or concerns, please feel free to reach out to one of our party coordinator specialists before booking and we will be happy to assist you. 305-217-PINK(7465).
LOCATION POLICY:
The Little Princess Spa Mobile Fairy can be
set up in various locations, including:
Houses (both inside and outside), Parks
(please confirm with the park if entry and set-up are allowed before booking), Event
venues, Rental spaces such as clubhouses, restaurants, and similar
locations that permit set-up and provide adequate space. Make sure to verify
permissions for the setup at your chosen location to avoid any complications.
Apartments or any venue that requires
elevators, or flight of stairs. If you live in an apartment that
requires an elevator to get to your place of set up (we do not use staircases),
there is an $80 fee for the set up due to the additional time and effort
required for set up (carrying all necessary equipment). Additionally, if the
setup location is more than 300 yards from where we can park the van to unload,
there is an $80 distance fee for distances over 301 yards (903 feet), provided
there are no staircases or elevators involved. Distances up to 300 yards are
included in your party package setup no extra charge. Please be advised that
your balance due will still have to be paid if we are refused entry into any
property.
BACKDROP POLICY:
Little Princess Spa Mobile fairy backdrop is
a 360* backdrop. It has beautiful images on the front, back and sides. Our
customer MUST HAVE SPACE of 7 FEET IN HEIGHT MINIMUM and 10 FEET IN WIDTH
MINIMUM. The more space you have the better it is. Our backdrop has to be
placed on a stable floor, NO WATER, PUDDLES OR ROCKS. DRY GRASS is permitted if
the land is flat and stable.
PLEASE BE ADVISED THAT OUR STAFF DOES NOT
REARRANGE FURNITURE TO ACCOMMODATE SPACE FOR THE BACKDROP, THIS IS THE
CUSTOMER’S RESPONSIBILITY. Our staff is instructed NOT to move any furniture
belonging to the customer. PLEASE LEAVE THE AREA CLEARED FOR A SMOOTH ENTRY AND
EXIT. If this is not done prior to our arrival, LPSMF and its staff are not
responsible for extending the party time if moving furniture cuts into your
party’s timeslot.
VAN PARKING POLICY:
Little Princess Spa Mobile fairy will arrive
in our Mobile Fairy Van. Please be advised that the van needs to be parked to
be able to unload and load IN FRONT (most practical area) of the house, park or
event venue. Please note that we will not park anywhere that can result in
danger to a person, property and our equipment, including tow-away zones
or garage entrances under 10’. We will not cover any parking fees or valet
services. Please make arrangements with your building to handle and pay for the
parking fees required for our van, which will need parking for approximately
3-5 hours.
WEATHER POLICY:
All outdoor parties must follow this rule: If
there is a chance of rain, lightning, and/or high-speed winds, we WILL have to
move the party into INDOOR. It is up to the MOBILE FAIRY SUPERVISOR’S
DISCRETION when the weather conditions require a party to be moved. The covered
area must be provided by the customer. If the customer does not provide our
staff with a covered area to start, continue, or complete the party, we
hold the right to STOP the party and the balance due will still
have to be paid. If you are planning an outdoor only party and the
weather forecast indicates a chance of rain, it is advised that you change your
location to avoid cancellation; we need AT LEAST a 72-hour notice from the day
of your party to plan our route. If there is a rain forecast, we will allow
rescheduling to a new date with 72-hr notice. ONLY in cases that severe
weather warnings have been issued, such as hurricane or tornado warnings, snow
blaze, will we reschedule your party with less than 48-hr notice. Important:
If we show up to your party, it begins to rain, and there is not a covered area
provided for us to continue, we will need to cease the services and the party,
and you will be responsible for paying your complete outstanding balance.
Please plan ahead and be prepared! Once you book your party/ event balance
due must be paid rain or shine. NO EXCEPTIONS!
CANCELLATION & PAYMENT POLICY:
Little Princess Spa requires a 50% down
payment to book the day and time you want; this is NON-REFUNDABLE AND NON-
TRANSFERABLE. The outstanding balance, plus a minimum of 20% gratuity will be
due at the end of the party. A CONVINIENCE CHARGE of 5% will be added and
charged to your total bill. This convenience charge is a standard fee that we
add to all events. It’s used to ensure that our team can provide you with
exceptional experience from start to finish. It covers the costs of providing
exceptional service and amenities to ensure your event runs smoothly and
successfully. This includes dedicated event coordination and management /
professional staff, and event assistants / Use of our tables, chairs, linens,
backdrop and decorations / cleaning and maintenance of your event before,
during, and after. Think of it like a concierge service for your event – we
take care of all the details so you can focus on enjoying your special
occasion. Please make sure that the credit card you use for the deposit and
balance due is under the name of the person that booked the party; we will
check the picture ID and credit card on the day of the party. We do not change
the day and time of the party unless in case of an EMERGENCY with a written
doctor’s notice, we must be given notice ASAP. Please communicate with us BY
TEXT ONLY 754-317-8536. Important: If we show up to the
party location the day of the party/event because we were not informed of an
emergency taking place, your outstanding balance will be due for full payment,
to cover all the expenses associated with displacement, staff, and
supplies. Once you booked a party package you are not allowed to
downgrade your party to a lower tier package, however, you may upgrade to a
higher package.
DAMAGE POLICY:
Little Princess Spa Mobile Fairy is not
liable for any damage caused to any property we enter (house, event venue, park
inside or outside, club houses, etc.). Any damage that is caused to the floors,
walls, structures, painting, furniture, chandeliers or any other damage that
has not been listed here.
SERVICE AREA POLICY:
Little Princess Spa Mobile Fairy Miami-Dade
primary services area includes Miami-Dade and surrounding areas.
OUT-OF-TERRITORY EVENTS
Parties held outside our designated service
area will be subject to a travel fee. This fee will be determined based on the
event’s location and can be provided upon request before booking. Please note,
we reserve the right to cancel bookings made online that are excessively far
from our service area. Thank you for understanding as we work to deliver our
mobile spa experience to you!
AGREEMENT & INVOICE
Little Princess Spa Mobile Fairy – Invoice
Agreement Contract & Liability Waiver
YOUR BALANCE MUST BE PAID AT THE END OF THE
PARTY. PLEASE DO NOT PAY YOUR BALANCE INVOICE ONLINE! Your balance will be due
at the end of the party or event plus gratuity, 20% of the total is
recommended. IF YOU PAY YOUR BALANCE INVOICE ONLINE YOUR PAYMENT WILL BE
RETURNED TO YOU AUTOMATICALLY AND YOUR BALANCE IS STILL DUE AT THE END OF YOUR
EVENT. Please have the credit/ debit card(s) used to make your deposit with a
matching government-issued picture ID. You must have a matching card and ID to
pay the balance, otherwise, we will not accept that card. Forms of payments
accepted are cash, credit/ debit card, Zelle and Little Princess Spa Mobile
Fairy Miami-Dade gift card only.
WAIVER: Prior to using Little Princess Spa Mobile Fairy, the host of the party
must sign a waiver that will apply to all guests participating or not
participating in our service(s) and activities. You can sign the waiver before
the day of the party. Here is the waiver link: Online
waiver | Waiver app – Top Digital Waiver Application
PRIVACY POLICY
The Privacy Policy lets your customers know
how you are going to collect and use your information.
Little Princess Spa® is committed to
safeguarding the privacy of our users. We want to assure you that we do not
share your personal information with third parties. This privacy policy
outlines how we collect, use, and protect the information you provide to us.
Information Collection:
We collect only the information necessary to
provide and improve our services. This may include name, email address, etc. We
do not sell, rent, or share this information with any third parties.
How We Use Your Information:
The information collected is used solely for
communicating with the intended party. We do not share your information with
external parties for marketing or any other purposes.
Your Choices:
You have the right to access, correct, or
delete your information. If you have any concerns or questions about your data,
please contact us at miami@littleprincessspamobilefairy.com
Policy Changes:
We may update our privacy policy from time to
time. Any changes will be communicated to you, and your continued use of our
services implies your acceptance of the updated policy. By using our services,
you agree to the terms outlined in this privacy policy.
Last updated: 01/05/2025
