Policy

LITTLE PRINCESS SPA MOBILE FAIRY POLICIES

The following are our main policies that should be noted upon booking. If you have any additional questions or concerns, please feel free to reach out to one of our party coordinator specialist before booking and we will be happy to assist you.

LOCATION POLICY:

Little Princess Spa Mobile Fairy is ONLY ALLOWED IN HOUSES INSIDE OR OUTSIDE, ALLOWED IN PARKS (please check if the park will allow entry before booking) and EVENT VENUES. We do not go to apartments or any venue that requires elevators. Please be advised that your balance due will still have to be paid if we are refused entry in any property. 

BACKDROP POLICY: 

Little Princess Spa Mobile fairy backdrop is a 360* backdrop it has beautiful images on the front, back and sides. Our customer MUST HAVE SPACE of 7 FEET IN HEIGHT MINIMUM and 10  FEET IN WIDTH MINIMUM. The more space you have the better it is. Our backdrop has to be placed on a stabled floor, NO GRASS, WATER OR ROCKS ALLOWED. 

PLEASE BE ADVISED THAT OUR STAFF DOES NOT TAKE OUT AND OR PUT BACK AND OR MOVE FURNITURE AROUND TO ACCOMMODATE SPACE FOR THE BACKDROP THIS IS THE CUSTOMER RESPONSIBILITY. PLEASE LEAVE THE AREA CLEARED FOR A SMOOTH ENTRY AND EXIT. 

VAN PARKING POLICY: 

Little Princess Spa Mobile fairy will arrive in our Mobile Fairy Van. Please be advised that the van needs to be parked to be able to unload and load IN FRONT (most practical area) of the house, park or event venue. Please note that we will not park anywhere that can result in danger to a person, property and our equipment. 

WEATHER POLICY:

Please be advised that if you choose an outside party and by OUR SUPERVISOR DISCRETION if it has chances of rains and/ or lightning and/ or high-speed winds we would have to move the party into a covered area. The covered area must be provided by the customer. IF customer does not provide our staff a covered area to start, complete or finish the party we hold the right to STOP the party and the balance due will still have to be paid.  IF and only severe weather warnings have been issued hurricane and tornado we will reschedule your party. Once you book your party/ event balance due must be paid rain or shine. NO EXCEPTIONS!

POOL SAFETY & LIABILITY POLICY:

For outdoor parties taking place near or around a pool or body of water, Little Princess Spa Mobile Fairy and its staff are not responsible or liable for the supervision or safety of any children in or around the pool. Our staff is strictly present to perform party services and does not monitor or enforce pool safety.

It is the responsibility of the host and/or parents/guardians to ensure the safety of all children near water at all times.

CANCELLATION POLICY:

Little Princess Spa Mobile Fairy requires a 50% down payment to book the day and time for you which is NON-REFUNDABLE AND NON-TRANSFERABLE, the remaining 50% balance PLUS 20% gratuity charge of the total PARTY/ EVENT cost will automatically be due at the end of the party/ event. Please make sure that the credit card you use for the down payment and balance due is under the name of the person that booked the party/ event, as we will be checking the picture id and credit card on the day of the party/ event.  We do not change the day and time of the party/ event unless of an EMERGENCY with a 72-hour written doctor’s signed notice. Once you booked a package you are not allowed to decrease on the package, however, you may upgrade your package.

DAMAGE POLICY: 

Little Princess Spa Mobile Fairy is not liable to any damages caused in any property we enter ( house, event venue, park inside or outside). Any damaged that is caused on the floors, walls, structures, painting, furniture, chandeliers or any other damages that has not been listed here. 

SERVICE AREA POLICY:Little Princess Spa® Mobile Fairy, primary services area includes Tampa and surrounding areas.  

HEAT POLICY:

If you are hosting your party during the summer months, we strongly recommend having a backup plan. for the safety and comfort of our staff and guests, we require that outdoor parties held during high temperatures (85°F and above) provide adequate cooling measures. This includes shade, fans, or indoor access as needed. If the temperature exceeds 95°F, we reserve the right to modify, relocate, or reschedule the party for the well-being of all participants. If no suitable accommodations are made, we may cancel services without refund, and the outstanding balance will still be due.

ROBE RENTAL POLICY:

Little Princess Spa Mobile Fairy offers White Robes branded with the Little Princess Spa logo as an optional Add-On. These robes are for party use only and must be returned at the end of the event. Robes will be distributed before the birthday girl’s crowning ceremony, worn during spa services, and collected before the fashion show. A checklist will be used to confirm all robe returns. The party host is responsible for ensuring all robes are returned in good condition. A $20 fee per missing or damaged robe will be applied to the final balance. By renting the robes, the party host assumes full responsibility for their use and agrees to all terms, including liability waivers for accidental damage or staining.

PRIVACY POLICY

The Privacy Policy lets your customers know how you are going to collect and use your information. 

Little Princess Spa® is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us.

Information Collection:

We collect only the information necessary to provide and improve our services. This may include name, email address, etc. We do not sell, rent, or share this information with any third parties.

How We Use Your Information:

The information collected is used solely for communicating with the intended party. We do not share your information with external parties for marketing or any other purposes.

Your Choices:

You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at [contact information or link].

Policy Changes:

We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy.

Last updated: 6/11/2025